FAQ

Return & Exchange Policy
All items at Parallel Era Co. are made-to-order, so we don’t accept returns or exchanges.

If something isn’t right with your order, please reach out. If your item arrives damaged, misprinted, or incorrect, contact us within 7 days of delivery and we’ll fix it.

When you contact us, please include:

• Your order number
• A quick description of the issue
• A clear photo (if applicable)